Change User Password

Both the company administrator the customer, or a person assigned by the customer, who will have administration responsibilities in the Commercial Customer Platform of the application.customer a bank's customer, a thrift's customer, or a credit union's member., or a person assigned by the customer, who will have administration responsibilities in the Commercial Customer Platform of the application. and end user an employee of the customer that is given access to application by the company administrator or a user administrator. can change their passwords at any time and must change their passwords after a number of days specified by the financial institution a bank, thrift, or credit union. (A user also must change the password if the administrator resets it.) Special password characteristics may be imposed by the financial institution to provide a greater degree of security.

To change the user password:

    1. Rest your cursor on the Change Password option on the Administration menu, and then select the Change User Password option. The Change User Password screen appears.

2.   Enter the current password in the Old Password field.

3.   Enter the new password in the New Password field and again in the Confirm Password field.

Note: The Business Banking system’s password checking is case-sensitive; users must exactly replicate the pattern of upper- and lower-case letters to gain entry to the system. Using mixed case for your passwords can help to make them more secure.

4.   Click the Update button to put the new password into effect.