Issues Register Input

The Issues Register Input feature lets you manually enter your check data and submit Issues for processing. There are two sections of the Issues Register Input screen. The first section is where a user will add issues to send to their FI. You do not have to send the Issues Register until you are ready.

The second section is where a user may change or delete the issued items prior to sending to the FI. Use the Update function to save Issues for later edits and additions prior to sending them to the FI.

To add a new Issue:

    1. Choose the Reconciliation Services option on the Account Services menu, and then select the Issues Register Import sub-menu option. The Issues Register Input screen appears and shows all manually entered issues for all accounts.

2. Select an account from the Select Account drop-down list.

3. In the top section of the screen, fill in the Issue Date, Check Number, Amount and User fields.

Note: The User field can be used to uniquely identify the issue item, similar to the Memo field on a check.

4. Set the action to take using the following options:

Click Reg/Add to add a check.

Click Reg/Del to remove a check.

Click Void/Add to add a voided check.

Click Void/Del to remove a voided check.

Click Stop/Add to change check status to "stop payment" (processing method B only)

Click Stop/Del to remove a stop payment on a check (processing method B only)

5. Click the Add button to add the issued items to the Update Issues list below.

6. Click Save to save the information added to the Update Issues list.

7. The Update Issues section of the screen shows all manually entered issues. While the Account No. field is display only, for any issue added you may change the action for the item or update the data fields. Optionally, check the Delete box to remove an issue from the list.

8. Click Save to save changes made to the issue items and remove items marked for deletion.

9. Click Send to send the data for processing and add the items to the Issues Register. A confirmation screen will appear displaying a summary of the issue register items entered.

Reconciliation Services Processing Methods

The Business Banking product is designed to provide Reconciliation Services to financial institutions with different processing methods. There are two possible options available. Each option affects the menu items on the Account Services menu and the appearance and use of the Issues Register. These options are described below.

Note: The instruction set for the Issues Register varies depending on the processing method used by your FI. Please take note of the sample screen to determine which Issues Register Instructions to follow.

Reconciliation Services (Processing Method A)

If your FI uses this method of handling Reconciliation Services, you will be able to input issues, upload issues, and view issues history on the Issues Register. There will be additional reports that your financial institution a bank, thrift, or credit union will provide outside of the cash management application. If your FI uses this method of processing, your Issues Register screen will look like this:

The screens available for this method are:

·         Upload Issues File

·         Issues Register Input

·         Issues Register

If your FI also uses the cash management system’s Positive Pay A service used to combat check fraud. The FI pays only those items with serial numbers and dollar amounts matching the company's issue file. feature, you will have the following additional menu option:

·         Positive Pay Exception Decisions

Reconciliation Services (Processing Method B)

If your FI uses this method of handling Reconciliation Services, you will be able to input issues, upload issues, and use the Issues Register to reconcile the selected account for the designated period. Exceptions are displayed on the register, but processing decisions on those exceptions is not available. If your FI uses this method of processing, your Issues Register screen will look like this:

The screens available for this method are:

·         Upload Issues File

·         Issues Register Input

·         Issues Register

If your FI uses the (Reverse) Positive Pay method of handling Reconciliation Services, you may use the Positive Pay Exceptions Processing feature to submit instructions to the FI on the action to be taken for the exceptions listed. Your Issues Register screen will look like this:

The additional screen available for this method is:

·         Positive Pay Exception Decisions