The Stop Payment Activity function allows you to view stop payment transaction status. The screen will display Stop Payment activity for all users who have Stop Payment functionality enabled.
Stop Payment requests will have one of the four status designations:
Unprocessed –Request has been sent to the FI and is awaiting action. This status is also assigned when mixed check status is returned on a stop payment request on a range of checks, i.e., some checks have cleared others have not.
Processing – The FI has received the request from the end user an employee of the customer a bank's customer, a thrift's customer, or a credit union's member. that is given access to application by the company administrator the customer, or a person assigned by the customer, who will have administration responsibilities in the Commercial Customer Platform of the application. or a user administrator. and is in the process of completing that request.
Completed – The FI has completed the end user’s request.
Declined – The FI is unable to complete the end user’s request.
Stop Payment requests with a status of Completed or Declined will remain on the activity screen for a period of ten calendar days. Note that you can sort the table by clicking the up and down arrows in any of the column headers.
To display the Stop Payment Activity screen:
· Choose the Stop Payments option on the Account Services menu, and then select the Stop Payment Activity option. The Stop Payment Activity screen appears.
Click the magnifying glass in the Details column to view the Stop Payment data in a separate pop-up browser window.